CiC Accident Management Service

Authorised Body & Paint Repairer for Mercedes-Benz, Smart, Jeep, Fiat, Fiat Professional & Alfa Romeo brands.

In the event of an accident, call us on 22 466616.

Have you had an accident or damaged your vehicle? We can help.

Our Accident Management service will get your vehicle repaired at our Authorised Body & Paint Workshop and back on the road using only Genuine Parts.

We will ensure that your vehicle receives the specialist and technical expertise that it needs and deserves without compromising its safety or integrity.

Your vehicle is a technologically advanced and complex machine, so why leave anything to chance?

Services we may provide include:

  • Management of communication with the various parties in the claim, including insurance companies and third parties.
  • Arrange work estimate needed to proceed with the repairs
  • Oversee the management of the repairs
  • In case of allowance of replacement vehicle, we may provide a replacement vehicle on a “like for like” or “category equivalent” basis while yours is being repaired*

Our Accident Assistance programme also offers the following services:

  • Full body & aluminium repair at our approved repairer.
    Note: This is the only Mercedes-Benz approved location in the country network for aluminium repair location.
  • Smart repairs
  • Dent removal
  • Vehicle machine polish service
  • Additional paint protection treatment and valeting services

*Only in cases where insurance cover provides this service